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Satisfaction Survey

Home Satisfaction Survey

Your satisfaction is the driving force of our efforts

In order to better serve you, we kindly ask your few minutes to fill in below survey. Kindly note each column will have 2 scores from one star (worst ) to five stars (best ) for OBALS and your other suppliers

Quotation

Price competitiveness
Obals Score
Other Supplier Score
Payment terms
Obals Score
Other Supplier Score

Quality

Qualification rate
Obals Score
Other Supplier Score
Package
Obals Score
Other Supplier Score
Function
Obals Score
Other Supplier Score
Performance
Obals Score
Other Supplier Score
Appearance
Obals Score
Other Supplier Score

R&D Strength

Joint Development
Obals Score
Other Supplier Score
Continuous research
Obals Score
Other Supplier Score

Service

Problem-solving ability
Obals Score
Other Supplier Score
Keep commitments
Obals Score
Other Supplier Score
Technical Support
Obals Score
Other Supplier Score
After-sales service
Obals Score
Other Supplier Score
Delivery
Obals Score
Other Supplier Score

Communication

Correct documentation
Obals Score
Other Supplier Score
Prompt reply/Fast action
Obals Score
Other Supplier Score
Pleasant communication
Obals Score
Other Supplier Score

Factory qualification

Production capacity
Obals Score
Other Supplier Score
Size/certificate/equipment/
Obals Score
Other Supplier Score

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